Global Marine Claims Executive

Who We Are

Consilium, part of the Aventum Group, is an established Lloyd’s of London Broker that embodies a culture of inspiration and innovation. Powered by the commitment of our people, our united vision and collective determination, make an unquestionable difference. 

Driven by independence, we make decisions for our team and clients, not external shareholders - inspiring action, challenging the status quo and seizing opportunities along the way. At Consilium, excellence is not a destination but a journey we undertake together.

At the heart of Aventum are our people. Our employees collaborate in dynamic, service-focused teams. Together, we strive daily to achieve our goals and objectives with a shared dedication to revolutionising the insurance industry for the better.

The Company offers a competitive benefits package via a flexible benefits platform. In addition to core benefits, employees can tailor their benefits according to their individual needs.

Employee development is key to the ongoing development of Aventum on the whole. We invest in our people, empowering them to grow their careers and advance within the Group. Our dynamic culture is rooted in the continuous desire of our people to learn and challenge themselves. 

Role Summary

Newly created due to growth we are seeking a Global Marine Claims Executive. We are looking for someone who is energetic, driven and intelligent. You will be managing international Marine claims across a variety of territories and will be involved in various claims projects.

Role Accountabilities

• Handling a portfolio of international Marine insurance and reinsurance claims within service level agreement times operating with integrity and professionalism.

• Ability to multi-task, manage conflicting priorities and work well under pressure.

• Liaising with Insurers, Clients, Brokers and other Insurance Experts on a daily basis.

• Working closely with internal teams ensuring they are up-to-date and aware of developments.

• Assisting the claims team with the preparation and analysis of Management Information.

• Flexibility and willingness to take on additional responsibilities and work.

• Processing settlements.

• Handling London Market Systems.

• Setting up new claims and managing/reviewing throughout the lifecycle.

• Managing a diary system.

• Building and maintaining the Company’s profile with Underwriters and key experts.

• Assisting the Chief Claims Officer in monitoring the performance of claims providers and reaching targeted deadlines.

• Meeting external parties if required to maintain relationships and in relation to individual matters.

• Mandatory completion of company-prescribed learning and adherence to FCA rules.

• Compliance with all company procedures.

Role Requirements

• At least 5 years experience specialising in Marine claims.

• Preferably working for a Lloyd’s Broker, but would consider an insurer, MGA or syndicate background.

• Being able to use ECF.

• Experience in handling international and UK claims.

Skills & Abilities

• Excellent verbal and written communication skills.

• Ability to multi-task, manage conflicting priorities and work well under pressure.

• Able to build trust by operating with integrity and professionalism.

• Flexibility and willingness to take on additional responsibilities and work.

• Professional approach with an outcome-focused and positive attitude.

• Mentoring ability to assist in the development and growth of the claims team.

• Self-motivated and enthusiastic.

• Team worker with the ability to work on own initiative.

• Solid data entry skills with the ability to identify numerical errors.

• Positive attitude.

• Excellent attention to detail.

We are an equal-opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.