It was wonderful to once again catch up with our broking and capacity partners at the BIBA Conference in May, after two long years of making do with virtual connections.
While Zoom was a satisfactory and necessary replacement during the pandemic, there is no substitute in our business for being able to sit down face-to-face with a close trading partner and agree a deal in person.
And BIBA is a great opportunity to sit down and discuss with many trading partners in just a couple of days, which explains why the event is so valued, and why there was such a large attendance in Manchester this time around.
We were delighted and honoured to have been invited by Lloyd’s of London to take a spot on their stand at the conference itself in the Manchester Central Convention Complex, giving us the opportunity to engage in many ad hoc discussions with brokers, share our views on market issues and understand more about what paint points we can help them solve.
In my area of expertise, broking specialty motor fleet policies into the London market, it was clear from discussions with brokers that there is significant discontent in how other wholesalers have been treating them.
They complained that there had been a drop in service levels since COVID-19, but that since the return to business as usual, these levels had not picked up again, and that policies were taking too long to get placed.
The difference with Consilium Motor Fleet is that we were able to react immediately when the pandemic hit, thanks to previous investments in technology.
As one of the last few independent London market wholesale brokers, one of the things that separates us from our competitors is an ability to be more nimble and agile, and show greater flexibility when it comes to handling unusual motor fleet risks.
There isn’t layer upon layer of management to work through – we take fleets risk and work directly with our specialist fleet underwriting partners to work within target premiums and importantly ensuring adequate cover for clients.
Broking partners that work with us already know this is what we do, and that we also offer full accessibility to the whole team at any time, to keep them updated on the progress of a placement.
If you are a broker who has experienced problems elsewhere placing a fleet risk into the London market, I encourage you to talk to us. Our team has close relationships with the best fleet underwriters, and we can deliver a level of service that has sadly been found to be lacking elsewhere in the market.