Claims

Claims sits at the very heart of our proposition. After all, claims is where promises made should be met head on and with conviction.

We have invested in our in-house claims proposition to ensure that in the event of a claim, you have direct access to experienced, experts.

Dealing with claims on a global basis, our team work closely with the placement team to deliver swift settlement and positive communication with you and your client.

Nicola Chapman

Senior Partner & Chief Claims Officer

Languages:

EN
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Nicola Chapman

Senior Partner & Chief Claims Officer

Languages:

Eng

Speciality areas

  • Claims

Nicola Chapman is the Chief Claims Officer, where she coordinates an efficient team, managing the claims for Consilium Insurance Brokers.

Starting in the insurance world in 1995, Nicola first worked as a Trainee Commercial Account Handler. Nicola joins Aventum after working for The Underwriting Exchange Limited for over 14 years and is looking forward to putting her years of experience into practice in a new environment.

Outside of work, Nicola enjoys a healthy lifestyle and spending time with her three children. A big fan of the outdoors, she has taken part in various runs and a couple of triathlons. She also likes to socialise, going to the theatre, reading and travelling to new places to explore different cultures.

Peter Enguell

Senior Associate - Claims

Languages:

EN
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Peter Enguell

Senior Associate - Claims

Languages:

Eng

Speciality areas

  • Claims
  • Property

As a Senior Claims Associate, Peter Enguell’s specialist classes are UK and Ireland Property and Casualty. With 38 years of experience behind him, Peter’s sector experience lies in Waste and Recycling, Combined Liability and Property, covering the UK and Ireland. In his spare time, Peter enjoys art and collects limited edition, signed prints.

Hannah Westaway

Senior Associate - Claims

Languages:

EN
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Hannah Westaway

Senior Associate - Claims

Languages:

Eng

Speciality areas

  • Claims

As a Senior Associate for Consilium Broking, Hannah Westway joined the Aventum family on the search for a new challenge.

Having spent eight years as a Claims Administrator at The Underwriting Exchange, Hannah spent her first seven years in insurance, before this, at Professional Indemnity Broker, Prime Professions. There, she worked as a receptionist before joining the Claims team.

Outside of work, Hannah enjoys spending time with her two young daughters, her family and friends. She loves to spend time outdoors and one of her favourite places to be is on the Broads in Norfolk.

“I started working in insurance through my best friend’s mum, who was a director at Prime Professions. She was the only female member on the board of a very successful company and could always hold the room. She is my inspiration to this day.”

Ellen Connolly

Associate - Claims

Languages:

EN
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Ellen Connolly

Associate - Claims

Languages:

Eng

Speciality areas

  • Claims

In their role as an Associate in the Claims division, Ellen Connolly oversees claims from notification to settlement. On the search for a company in which they could grow and develop professionally, Ellen found this and much more in Consilium.

Before joining the Aventum family, Ellen worked at a local bakery for five years while also studying at university. After this, Ellen joined Specialist Risk Group in 2019, working in their Claims department, handling Irish clients.

Outside of work, Ellen enjoys cooking, watching football and socialising with friends. They also love to keep active, attending a weekly Boxercise class and going on long walks.

“The company is growing rapidly and it seemed like a great next opportunity for me at an early stage of my career. I had heard positive feedback from people within the Group before joining too.”

Hannah Stiling

Junior Associate - Claims

Languages:

EN
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Hannah Stiling

Junior Associate - Claims

Languages:

Eng

Speciality areas

  • Property
  • Liability

As a Junior Associate, Hannah Stiling’s specialist classes are Liability and Property. With over a year of industry experience, Hannah’s sector experience lies in EL and PL claims, covering the UK and Ireland. Away from work, Hannah is a qualified hair stylist.