Claims at Consilium

Nicola Chapman is the Chief Claims Officer, where she coordinates an efficient team, managing the claims for Consilium Insurance Brokers.

Starting in the insurance world in 1995, Nicola first worked as a Trainee Commercial Account Handler. Nicola joins Aventum after working for The Underwriting Exchange Limited for over 14 years and is looking forward to putting her years of experience into practice in a new environment.

Outside of work, Nicola enjoys a healthy lifestyle and spending time with her three children. A big fan of the outdoors, she has taken part in various runs and a couple of triathlons. She also likes to socialise, going to the theatre, reading and travelling to new places to explore different cultures.

As a Partner, Duncan Childs’ specialist classes Professional Risk, D&O, PI, Crime and Cyber.

With 25 years of experience, Duncan’s sector experience lies in Financial Institutions, covering the UK, Ireland and various offshore jurisdictions.

Outside of work, Duncan calls London’s East End home and lives on the street Reggie Kray murdered Jack ‘The Hat’ McVitie in the 1960s.

As a Senior Claims Associate, Peter Enguell’s specialist classes are UK and Ireland Property and Casualty. With 40 years of experience behind him, Peter’s sector experience lies in Waste and Recycling, Combined Liability and Property, covering the UK and Ireland. In his spare time, Peter enjoys art and collects limited edition, signed prints.

As a Senior Associate for Consilium Broking, Hannah Westway joined the Aventum family on the search for a new challenge.

Having spent eight years as a Claims Administrator at The Underwriting Exchange, Hannah spent her first seven years in insurance, before this, at Professional Indemnity Broker, Prime Professions. There, she worked as a receptionist before joining the Claims team.

Outside of work, Hannah enjoys spending time with her two young daughters, her family and friends. She loves to spend time outdoors and one of her favourite places to be is on the Broads in Norfolk.

As Senior Claims Associate, Gill George’s specialist classes include Property, Liability, Professional Indemnity and Travel. With 19 years of experience, Gill covers locations across the UK and still uses shorthand practically every day, even though they believe it to be a dying art.

As Senior Associate within Claims, David Kay’s specialist classes are Casualty, Property, Accident and Health and Motor. With 11 years of experience, David’s sector experience lies in Liability, covering locations worldwide. Away from work, David enjoys travelling and took a year out of work in 2023 to travel with his wife, visiting Asia, New Zealand, Canada and South America. David also enjoys playing football and cricket.

In their role as an Associate in the Claims division, Ellen Connolly oversees claims from notification to settlement. On the search for a company in which they could grow and develop professionally, Ellen found this and much more in Consilium.

Before joining the Aventum family, Ellen worked at a local bakery for five years while also studying at university. After this, Ellen joined Specialist Risk Group in 2019, working in their Claims department, handling Irish clients.

Outside of work, Ellen enjoys cooking, watching football and socialising with friends. They also love to keep active and going on long walks.

As a Junior Associate, Hannah Stiling’s specialist classes are Liability and Property. With over a year of industry experience, Hannah’s sector experience lies in EL and PL claims, covering the UK and Ireland. Away from work, Hannah is a qualified hair stylist.