
Claims in Action
Claims in Action
Exceptional claims service is at the heart of what we do. Known among our global client base for providing an advocacy led service going beyond your typical 9-5 hours, in the event of a claim, you have direct access to experts.
Our in-house team comprise knowledgeable advocates, including a qualified lawyer, with a collective experience spanning multiple classes across the global territories in which we operate.
We continuously invest in our claims service to provide our clients with the best advice and support when they need it most.
Contact Our Claims Team
We prioritise open and regular communication channels, providing frequent updates to keep our clients and business partners informed of the claim’s current position.
Our Claims Team
Speciality Areas
- Claims
As Chief Claims Officer, Nick’s specialist classes are Specialty and P&C (re)insurance. With 20 years of insurance experience and 10 years of legal expertise, Nick’s sector experience lies in first and third party risks, covering locations worldwide. Away from work, Nick owns a Trullo - a traditional, cone-roofed, Italian dry stone building, and is working to improve his spoken Italian.
Speciality Areas
- Professional Indemnity
- Professional & Executive Risk
Duncan Childs is Head of Technical Claims and Coverage at Consilium. As a qualified solicitor with over 25 years of experience, he advises Consilium’s broking teams on the coverage provided by all types of insurance products, drafts insurance contracts on behalf of the Professional & Executive Risk Team and assists Consilium’s Claims Team on coverage issues arising in respect of technical claims.
The specialist classes of risk on which he focuses include Professional Risk, D&O, PI, Crime and Cyber. Duncan’s sector experience lies predominantly in Financial Institutions, covering the UK, Ireland and various offshore jurisdictions.
Outside of work, Duncan calls London’s East End home and lives on the street Reggie Kray murdered Jack ‘The Hat’ McVitie in the 1960s.
Speciality Areas
- Claims
- Property
As a Senior Claims Associate, Peter Enguell’s specialist classes are UK and Ireland Property and Casualty. With 41 years of experience behind him, Peter’s sector experience lies in Waste and Recycling, Combined Liability and Property, covering the UK and Ireland. In his spare time, Peter enjoys art and collects limited edition, signed prints.
Speciality Areas
- Claims
- Professional & Executive Risk
As Associate Partner in the Claims team, Dan Boughtwood’s specialist classes include Professional and Financial Lines, Executive Risks and Cyber Liability. With 15 years of experience, Dan’s sector experience includes Financial Lines Architects and Engineers and Law Firms, covering locations across the UK, Europe, North America and Australasia.
Speciality Areas
- Claims
As Operations Manager, Hannah has utilized her skills and knowledge over the years to assist in operational improvements within the team to help them grow and provide an exceptional service.
Having spent eight years as a Claims Administrator at The Underwriting Exchange, Hannah spent her first seven years in insurance, before this, at Professional Indemnity Broker, Prime Professions. There, she worked as a receptionist before joining the Claims team.
Outside of work, Hannah enjoys spending time with her two young daughters, her family and friends. She loves to spend time outdoors and one of her favourite places to be is on the Broads in Norfolk.
“I started working in insurance through my best friend’s mum, who was a director at Prime Professions. She was the only female member on the board of a very successful company and could always hold the room. She is my inspiration to this day.”
Claims Technician Apprentice Luke Nash joins Consilium eager to explore the complexities of the industry. Keen to gain experience within the claims sector, Luke’s work sees him covering locations across the UK and the United States. Now in the UK, Luke has previously lived in Canada and away from work is a big Chelsea fan.
Speciality Areas
- Claims
Speciality Areas
- Claims
Speciality Areas
- Claims
Claims in Action
We really appreciate the entire Consilium team's help in quickly resolving any payment issues on our complex construction builders risk claims. Making sure that multiple capacity partners are timely kept apprised of the status of claims and their payment obligations ensures that the claim process is optimized for all parties and helps us build and retain the good will of our clients.
Richard Isgard - Senior Vice President - Rokstone Construction Risk Underwriters Ltd
